Privacy Policy

 

1. SCOPE

This “Privacy Policy on Personal Data Protection” shall apply to all databases containing personal data that are processed by INCALPACA S.A. (hereinafter INCALPACA), a company identified according to the following information:

 • Name: INCALPACA TEXTILES PERUANOS DE EXPORTACIÓN S.A.
 • RUC N°: 20100226813
 • Domicilio: Calle Condor N° 100, Tahuaycani, district of Sachaca, province and department of Arequipa.

2. INTRODUCTION

At INCALPACA we are committed to the protection of personal data, as well as to the respect of personal privacy. Based on this, and in strict compliance with the applicable legal provisions, INCALPACA makes available to interested parties this Privacy Policy, which specifically details all aspects related to the processing of personal data by INCALPACA.

3. REGARDING THE PROCESSING OF PERSONAL DATA - “CUSTOMER” DATABASE

3.1 REGISTRATION OF THE DATABANK

INCALPACA is the owner of the database called “Customers”, in which the personal data provided by the subjects as customers will be stored.

3.2 PURPOSES OF THE PROCESSING

INCALPACA will process personal data for the following purposes:

  • To execute, manage and administer the business relationship.

3.3 PERSONAL DATA COLLECTED

INCALPACA will collect the following personal data: Names and surnames, ID number, passport, RUC, address (in case of shipments), e-mail, telephone.

3.4 MANDATORY PERSONAL DATA

In order to carry out the purposes described in point 3.2, it is mandatory that you provide us with the data indicated in point 3.3.

3.5 CONSEQUENCES OF NOT PROVIDING THE DATA OR YOUR REFUSAL TO DO SO

Failure to provide the mandatory data set forth in point 3.3 will prevent us from carrying out the purposes described in point 3.2.

3.6 RECIPIENTS AND TRANSFER OF PERSONAL DATA

INCALPACA may transfer personal data within the national territory and abroad, by any means, to the companies that make up its corporate group, related legal entities, to its service providers, whether natural or legal persons, in order to comply with the purposes referred to in point 3.2.
The list of such persons may be consulted at the following page:
https://cdn.shopify.com/s/files/1/0870/8014/1117/files/Lista_de_Terceros_Vinculados.pdf?v=1743613147

Likewise, INCALPACA shall transfer personal data when required by law or when legitimately requested by an authority.

3.7 ABOUT AUTOMATED DECISIONS REGARDING YOUR PERSONAL DATA

INCALPACA will not submit your personal data to any type of automated decision.

3.8 TERM OF CONSERVATION

The data will be kept during the execution of the commercial relationship, and for a period of five (5) years.

4. REGARDING THE PROCESSING OF PERSONAL DATA - “MARKETING-ADVERTISING” DATABASE

4.1 DATA BANK REGISTRATION

INCALPACA is the owner of the "Marketing-Advertising" database, in which the personal data provided by the interested parties will be stored.

4.2 PURPOSES OF THE PROCESSING

INCALPACA will process the personal data in accordance with the following purpose:

  • To send advertising information regarding our products, services, promotions and offers.

4.3 PERSONAL DATA COLLECTED

INCALPACA will collect the following personal data: Names and surnames, DNI/, passport, telephone, address, e-mail, day and month of birthday.

4.4 MANDATORY PERSONAL DATA

In order to carry out the purpose described in point 4.2, it is mandatory that you provide us with the data required in point 4.3.

4.5 CONSEQUENCES OF FAILURE TO PROVIDE THE DATA OR YOUR REFUSAL TO DO SO

Failure to provide the mandatory data set forth in point 4.4 will prevent us from carrying out the purpose described in point 4.2.

4.6 RECIPIENTS AND TRANSFER OF PERSONAL DATA

INCALPACA may transfer personal data within the national territory and abroad, to the companies that make up its corporate group, related legal entities, or to its service providers, with the intention of complying with the purposes set forth in point 4.2. related legal entities, or, to its service providers, with the intention of complying with the purposes set forth in point 4.2. Likewise, the list of such persons may be consulted at the following page: https://cdn.shopify.com/s/files/1/0870/8014/1117/files/Lista_de_Terceros_Vinculados.pdf?v=1743613147

4.7 ABOUT AUTOMATED DECISIONS

INCALPACA will submit your data to automated decisions related to the elaboration of profiles with the purpose of personalizing the sending of advertising information.

4.8 CONSERVATION PERIOD

The data will be kept until your consent is revoked.

5. REGARDING THE PROCESSING OF PERSONAL DATA – “JOB APPLICANTS” DATA BANK

5.1 DATA BANK REGISTRATION

INCALPACA is the owner of the database called "Job Applicants", in which the personal data provided by applicants will be stored.

5.2 PURPOSES OF THE PROCESSING

INCALPACA will process the personal data according to the following purpose:

  • To manage personnel selection processes.

5.3 PERSONAL DATA COLLECTED

INCALPACA will collect the following personal data: Names and surnames, ID number, home address, telephone number, e-mail address, image, date of birth, gender, profession, age, academic data, contact person data.

5.4 MANDATORY PERSONAL DATA

In order to carry out the purposes described in point 5.2, it is mandatory to provide us with the data indicated in point 5.3.

5.5 CONSEQUENCES OF NOT PROVIDING THE DATA OR YOUR REFUSAL TO DO SO

Failure to provide the mandatory data indicated in point 5.4 will prevent us from carrying out the purposes described in point 5.2.

5.6 RECIPIENTS AND TRANSFER

INCALPACA may transfer personal data within the national territory and abroad, by any means, to the companies that make up its corporate group, related legal entities and its service providers, whether natural or legal persons, in order to comply with the purpose referred to in point 5.2. The list of such persons may be consulted in the following page: https://cdn.shopify.com/s/files/1/0870/8014/1117/files/Lista_de_Terceros_Vinculados.pdf?v=1743613147

Likewise, INCALPACA shall transfer personal data when required by law or when legitimately requested by an authority.

5.7 ABOUT AUTOMATED DECISIONS REGARDING YOUR PERSONAL DATA

INCALPACA will not submit your personal data to any type of automated decision.

5.8 CONSERVATION PERIOD

The data will be kept for the duration of the selection process to which you apply, or for a maximum period of three (3) months.

6. REGARDING THE PROCESSING OF PERSONAL DATA - “COMPLAINTS AND GRIEVANCES” DATABASE

6.1 DATA BANK REGISTRATION

INCALPACA, is the owner of the data bank called "Complaints and Claims", in which the personal data provided by the subjects who submit a claim, complaint and suggestion will be stored.

6.2 PURPOSES OF THE TREATMENT

INCALPACA will treat the personal data according to the following purposes:

  • To respond to the complaint or claim that may be submitted by any person.

  • To comply with the provisions of the Consumer Protection Code, the Complaint Book Regulations and other applicable regulations.

6.3 DATA COLLECTED

INCALPACA will collect the following personal data: Names and surnames, e-mail, address, cell phone, signature, ID, RUC, passport or foreigner's card as appropriate.

6.4 MANDATORY DATA

In order to carry out the purposes described in point 6.2, it will be mandatory that you provide us with the data stated in point 6.3.

6.5 CONSEQUENCES OF NOT PROVIDING THE DATA OR YOUR REFUSAL TO DO SO

Failure to provide the mandatory data indicated in point 6.4 will prevent us from carrying out the purposes described in point 6.2.

6.6 RECIPIENTS AND TRANSFER OF PERSONAL DATA

INCALPACA will not transfer your personal data, except as expressly provided by law.

6.7 ABOUT AUTOMATED DECISIONS REGARDING YOUR PERSONAL DATA

INCALPACA will not submit your personal data to any type of automated decision.

6.8 CONSERVATION PERIOD

Personal data will be processed for as long as necessary to fulfill the purposes described above and for a maximum period of two (02) years from the date of submission of the complaint or claim.

7. EXERCISE OF ARCO RIGHTS

For all the purposes indicated in this privacy policy, you may exercise your rights of access, rectification, cancellation and opposition, via email: derechosarco@incalpaca.com or at our offices located at the address indicated in point 1 of this policy. 

In addition to the aforementioned rights, you will have the right to withdraw the consent granted at any time through the procedure described in the preceding paragraph, without such act affecting the lawfulness of the processing carried out prior to the withdrawal of your consent.

If you consider that you have not been attended to in the exercise of your rights, you may file a complaint with the National Authority for the Protection of Personal Data, by contacting the Bureau of Parties of the Ministry of Justice and Human Rights: Calle Scipion Llona 350, Miraflores, Lima, Peru.

8. CHANGES IN THE PRIVACY POLICY

INCALPACA reserves the right to make changes, adjustments or updates to this privacy policy at any time, in order to comply with new legal, regulatory, jurisprudential or internal policies adopted.